When validating the connection from within the settings section of Creator and there is an error, it is important to check the following;
- Server IP: This should be the IP address/FQDN of the server
- Port: This should be pre-populated 21 - this is important for FTP to communicate, if the box is empty
- Username/Password: These are the server account details on where DS Manager is installed
- Path: If the path of FTP is the root location, enter '\' in here.
- Illumineye DS manager path: This should be the IP address/FQDN of the server